Customer Service Training (CST)

Richard Rowe has been training Customer Service Representatives, Call Center Agents, Telemarketers, and Customer Care Managers since 1996. In 2001, Richard Rowe started training Affiliates and building successful affiliate programs utilizes his customer service skills and relationship management experience.

Since managing affiliate programs, Rich Rowe has been helping internet companies hire and train Customer Service Specialists, In-Bound Order Processors, Telemarketers, Moderators, and Customer Care Advocates.

Customer Service is the back bone of every successful organization. Since Rich Rowe Consulting began providing Outsourced Program Management in 2007, we have been constantly asked to help hire and train Customer Service Representatives and In-House Affiliate Managers.

Rich Rowe Consulting prides itself on superior customer service. Building lasting relationships with Affiliates and Merchants is part of our core values and we appreciate being able to share our knowledge and training with new Customer Service Representatives and Affiliate Managers. We hope to release our training system to the public very soon. If you need help with customer service, or just want someone with years of experience to handle it for you, do not hesitate to contact Rich Rowe Consulting.